How can we help?
Step-by-step guides for everything you do in Kalamooo, from your first sale to adding staff.
Set up your store
Install Kalamooo, choose offline or online, and get your store ready in a few minutes.
Add your items
Products, menu items, sizes, services, and things sold by weight.
Ring up a sale
Check out with cash or credit, give change, and share a receipt.
Track credit
Know who owes you, record payments, and keep a full history per customer.
Stock, restocking & reports
Watch low stock, restock with a ready-made shopping list, and see how you're doing.
Add staff
Let up to 4 people sell from their own phones while you see every shift and sale.
Ask AI
Record sales by typing, and ask questions about your own numbers.
Backup & sync
Back up your records, use more than one phone, and understand the Online/Offline badge.
Store settings
Store details, VAT or sales tax, business types, notifications, and your account.
Common questions
Do I need internet to use Kalamooo?
No. Ringing up sales, adding customers, and updating stock all work fully offline — everything is saved on your phone first. Signing in online adds cloud backup, syncing across phones, staff, and the online Ask AI.
Is my data safe if I lose my phone?
Your records are encrypted on your phone, so no one can read them from the device. To get them back on a new phone, back them up to your account first — see Backup & sync.
Why does it say Offline when I'm on Wi-Fi?
The badge shows whether you're signed in and syncing, not just whether Wi-Fi is on. In PIN-only mode it always says Offline.
Which currencies does Kalamooo support?
Any. Pick yours when you set up your store and every price, total, and receipt uses it.
Can I use it for a restaurant, salon, or market stall?
Yes. Menu items and services don't need stock counts, clothing can have sizes and colors, and fresh produce can be sold by weight. Pick all the business types that apply.
How do I delete my data?
Use Profile → Store Profile → Delete account, or email us and we'll remove it for you.
Still stuck? Contact support and we'll help.